We have known Alex Kotai for about 10 years, when he was still working at HSBC. We were trying to buy two condos at that time and gave non-refundable deposits as our bank advised that we will get mortgage approvals. About 10 days before the closing date, the bank told us that they were not able to give us the mortgages. We contacted Alex Kotai through a friend and he got us approved in 3-4 days. Since that time, we have had a very positive experience with him. He is a very pleasant, personable and knowledgeable person. He is different than regular mortgage brokers as he has a banking background. He always gives us personalized advised based on our circumstances, which we did not get in the past. We hope to continue this relationship in years to come and highly recommend him without any hesitation.